Open Hours Assist, a MIHN Technologies service · Support and booking assistant for local businesses
AI chat and booking requests for small businesses, even after hours.
We set up a website chat assistant that answers frequently asked questions from information you approve and collects booking requests for you to confirm.
What’s included
FAQ assistant
Answers questions about hours, services, location and policies using only the content you approve.
Booking-request capture
Collects name, contact, service and preferred time, then sends the request to you. You confirm the appointment.
Clear handoff
When the assistant is unsure, it says so and tells the customer how to reach you.
Your tone, your rules
You review the wording and the list of topics it should and should not answer.
Simple setup
One snippet on your website, or a link you can share.
Monthly check-in
We review questions the assistant could not answer and update the content.
How it works
Collect your answers
You send hours, services, prices, policies and common questions.
Build and test
We configure the assistant and test it with you against real questions.
Review
You approve answers and boundaries. A person reviews the setup before launch.
Go live and tune
We monitor early conversations and adjust.
What the assistant is, and is not
This is an AI assistant. It tells customers it is automated. It does not give medical, legal or financial advice, take payments, or make final bookings on its own. Every booking request is confirmed by you.
We do not promise more bookings or revenue. Conversations are processed by a third-party AI chat provider, and we tell you which one before setup.
Starter pricing
Starter prices in US dollars: a one-time setup fee plus a monthly fee. Final scope is confirmed with you before work begins.
FAQ assistant
$299 setup + $49/mo
Setup for questions and answers, with a monthly update.
- Topic list agreed before setup
- Website chat snippet
- 1 revision round
- Monthly update
FAQ + booking requests
$499 setup + $99/mo
Adds booking-request capture and a monthly check-in.
- Everything in FAQ
- Requests emailed to you
- Handoff message
- Monthly check-in
Expanded assistant
$899 setup + $179/mo
More topics and a weekly review of unanswered questions.
- Everything in FAQ + booking requests
- More topics
- Weekly review of unanswered questions
- A second page or location
Frequently asked questions
Will customers know it is a bot?
Yes. The assistant introduces itself as automated and offers a way to reach you.
Can it book appointments by itself?
No. It collects requests. You confirm.
What if it does not know the answer?
It says it is not sure and shares your contact details.
Where does the information come from?
Only what you provide and approve.
What happens to customer messages?
They are handled by the chat provider used for your setup, and booking requests are emailed to you. We tell you which provider that is before you sign up.
Can I turn it off?
Yes, any time.
Ask about a setup
Email [email protected] and a person will reply. To get started, include:
- Business name
- Type of business
- Website (if any)
- What questions do customers ask most?
Please do not include passwords, payment card numbers, or sensitive personal data in your email.
Privacy and how we work
Privacy note
This site has no accounts, no contact form and no advertising trackers. We collect only what you choose to email to [email protected], and we use it to reply and to do the work you ask for. We do not sell it. Fonts load from Google Fonts, which can see your IP address when the page loads. For questions or to ask us to delete your emails, write to [email protected].
How we work
Prices shown are starting prices in US dollars. We confirm scope, price and timing with you by email before any work begins.